by Todd Weller.
Hi John,
Thanks for the detailed reply! After turning on diagnostics and debugging, there were still no errors in the logs. I've gone back on this morning (just to double check before sending an a support ticket) and it would appear that the papers in question have been pushed through and have an originality report/grademark options available within Moodle now. I'm not sure what the problem was in the end, but it seems to be resolved for us at the moment.
all the best,
Todd