Hi John,
We were sent some instructions by Tayler (which weren't exactly clear) and referred to a png file attachment (which wasn't attached). Following these instructions to the best of our abilities got us to the point where the turnitin queue started to move but then stopped again (as detailed above). Our big issue right now is that Moodle is pretty much falling apart today since yesterday's changes. Students can't upload assignments (turnitin plagiarism plugin not enable for those assignments although it may have been enabled in the past) and many courses cannot update or change topic titles. Both return a 500 server error in the browser:
The website encountered an error while retrieving http://moo.priestley.ac.uk/course/editsection.php. It may be down for maintenance or configured incorrectly.
Any ideas? Has this got anything to do with the php.ini file? We may need some more detailed instructions to be able to get our turnitin problems fixed (and beyond if they are related). Your help so far on this forum has been much appreciated John which is more than I can say for the support we have received from our helpdesk ticket which has been dismal at best.
Thanks
Mike