by John McGettrick.
Hi Mike,
I can see from your csvs that a submission is definitely stuck and holding everything else up. We have resolved in the latest release the main problems with this so far, in that it's usually a problem with updating an assignment or user in Turnitin.
If you enable full developer debugging and tick to display debug messages do you get any error printed out in the cron? If so, could you post that in the dropbox link?
Could you also post any API and activity logs from the plugin configuration pages.
Regards
John